Orders

Parcel tracking

Utilice el número de envío del paquete enviado por correo electrónico o que aparece en la página de estado de su pedido para realizar un seguimiento detallado de su paquete.

Every carrierOne number, end to end

Dispatch to doorUpdated as it moves

24/7Support if it stalls

Follow your parcel

Tracking is handled by Parcels App, which follows the parcel across every carrier that touches it, including the local one that makes the final delivery.

If something is wrong

Help centre

Answers on orders, delivery, the ring and the app.

Contáctenos

Tell us your order number and we will chase the carrier.

Garantía y devoluciones

What is covered, and the 14-day returns guarantee.